The non-emergency phone line at the Police Department (727-4000) is down due to a Frontier issue. The 9-1-1 emergency line is working.
The dispatch window at the Police Department (36725 Division) is open 24/7 should you need non-emergency service. For non-emergency questions, you can also email richmonddispatch@comcast.net
Frontier has been notified and is working on the problem.