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The original item was published from 3/26/2024 12:43:44 PM to 3/29/2024 12:00:01 AM.

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General News

Posted on: March 23, 2024

[ARCHIVED] City Phones - Frontier Issue

Land lines in Richmond including the non-emergency phone line at the Police Department continue to experience problems due to Frontier/AT&T issues.

 Frontier indicated they hope to have the issue resolved by tomorrow.

The non-emergency phone line at the Police Department (727-4000) is down.  The 9-1-1 emergency line is working.  

The dispatch window at the Police Department (36725 Division) is open 24/7 should you need non-emergency service.  For non-emergency questions, you can also email richmonddispatch@comcast.net

Other City facilities including the Library, DPW and Recreation Departments are also affected.

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