What should I do in case of a water emergency?
If you have an emergency situation, you should contact the Richmond Department of Public Works at 586-727-7575. After regular working hours, you should call the Richmond Police Department at 586-727-7545.

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1. How is the amount of my water and sewer bill determined?
2. How does the city use the money collected from water and sewer charges?
3. What happens if I don’t pay my water or sewer bill in time?
4. How can I determine if I have a water leak?
5. Is it necessary to go to City Hall to sign up for, or discontinue, service?
6. What should I do in case of a water emergency?