Home Assistance Program

Your Richmond Police Department, Volunteer Fire Department and EMS are here to assist you in an emergency.  The Home Assistance Program is another way for your Public Safety response team to protect and serve you.

By filling out the Home Assistance Program questionnaire, you are allowing us access, via a key/code, should you need assistance. You are not giving us any more rights than we already have for an emergency situation.  The Key Storage Security Lock that you purchase belongs to you.  This department will only store the information you provide on these forms in the department’s dispatch center.  If an emergency situation arises, and we must gain entry into your home to check on you or assist you when you cannot allow us access, Officers will always leave their business card prior to leaving and securing the residence.   We will NOT open the door for family or friends, nor allow them entry into your residence without you being there and your verbal permission.

The lock will be placed on the front address side of the residence and secured through the manufacturer’s recommendation.  If you need assistance with this installation, please contact the Police Department and we will help you. The Richmond Police Department will not be responsible for your lock or your property.  The combination should be treated as guarded information, and it should only be given to people you trust.

Click here to fill out the Home Assistance Program questionnaire. Once completed, the form can be emailed to tcostello@richmondpolice.net or dropped off at the Police station.