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The original item was published from 7/7/2024 3:28:00 PM to 7/10/2024 6:03:22 PM.

News Flash

General News

Posted on: June 26, 2024

[ARCHIVED] Residential Waste Contractor Change

PriorityTruck

Residential Waste Contractor Change

Beginning July 1, 2024, the contractor for the collection of residential waste, recycling and yard waste in the City of Richmond is changing from to Priority.  Click here to be taken to the new landing page for trash collection on the City of Richmond website.

New collection day – beginning Monday July 1st the City’s collection day for trash, recycling and yard waste will be moved from Tuesday to Monday.  All trash, recycling and yard waste should be placed out by 7:00 am on Monday. Please see bi-weekly recycling schedule below.

Recycling - Recycling will remain bi-weekly utilizing the existing 64-gallon yellow topped WM carts.  Priority will continue to use the same schedule for recycling collection used by WM.

  • Residents living South of Division Road will have their first recycling collection on Monday, July 1st.  
  • Residents living North of Division Road will have their first recycling collection on Monday, July 8th.  

Trash Carts - If a resident purchased a 96-gallon trash cart from WM, these carts will continue to be serviced by Priority. All carts that are being leased will now become property of the homeowner. WM will NOT be picking up any carts. 

Residents wishing to purchase a 96-gallon trash cart or an additional 64-gallon recycling cart should contact Priority directly at 1-855-927-8365 or through their website by clicking here.

Yard Waste – The collection of yard waste does not change other than it will now be collected on Monday. There is still a 10-bag limit on yard waste.

Click here for a flyer outlining all of the information for the new provider - Priority.

The City Council made the decision to switch companies in order to continue the same service level that our residents are accustomed to receiving.  The extension proposal received from WM would have reduced the level of service and increased the cost.  

By switching to Priority, the cost for this service will be reduced from $234.56 (2023) to $224.00 (2024) per year.  The new contract with Priority calls for 4% increases each year while the proposal from WM called for 5% increases.


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